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Inside Sales Specialist
ieiplastics Columbia, MD
$62k-90k (estimate)
Full Time | Transportation 11 Months Ago
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ieiplastics is Hiring a Remote Inside Sales Specialist

Job Description:

  • ROLE AND RESPONSIBILITIES
  • PROCESS ALL FLUOROPOLYMER PRODUCT ORDERS TO CUSTOMER SPECIFICATIONS, TO INCLUDE UNIT PRICING, LEAD TIMES, SHIPPING DATES, PRODUCT, ETC. REVIEW ALL PAPERWORK TO ADHERE TO COMPANY POLICIES AND PROCEDURES.
  • MANAGE WORKFLOW TO ENSURE THAT ALL PAPERWORK HAS BEEN RECEIVED:ORDERS, SPA’S ETC. FOLLOW UP WITH SHIPPING TEAM FOR ANY ORDER DELAYS, CHANGES OR ANY OTHER DISCREPANCIES THAT MAY CAUSE AN IMMEDIATE REQUEST FOR ADJUSTMENT. KEEP DISTRIBUTORS/REPS/CUSTOMERS UPDATED AND INFORMED DURING ANY DELAYS.
  • STAY IN TOUCH WITH PRODUCTION MANAGER FOR ANY CHANGES/UPDATES THAT MAY NEED ATTENTION PER THE PRODUCTION BACKLOG.
  • BUILD STRONG RELATIONSHIPS WITH DISTRIBUTORS, REPS CUSTOMERS, AND INTERNAL TEAMS.
  • RESPOND TO INCOMING CUSTOMER AND DISTRIBUTOR INQUIRIES. RESPOND TO SALES LEADS AND WORK CLOSELY WITH PROCESS ENGINEER AND SALES MANAGER TO ANSWER CHALLENGING AND UNIQUE QUESTIONS.
  • PROVIDE PROMPT RESPONSE TIMES ON INQUIRIES AND QUOTATIONS. FOLLOWING ALL QUOTING/PRICING POLICIES AND PROCEDURES.
  • COLD-CALL PROSPECTS THAT ARE GENERATED BY EXTERNAL LEADS.
  • COMMUNICATE DIRECTLY AND OFTEN WITH REGIONAL SALES MANAGERS, PRODUCTION, SHIPPING AND DISTRIBUTORS/REPS TO ENSURE ALL CUSTOMERS ARE SATISFIED.
  • MAINTAIN KNOWLEDGE OF PRODUCT DESCRIPTIONS, USE, BENEFITS, AVAILABILITY AND PRICING STRUCTURE.
  • MONITORS AND PROCESS COMPLAINTS, RETURNS AND DAMAGED GOODS WITH SALES AND SHIPPING TEAM. FOLLOWS PROPER RMA PROCEDURE TO ENSURE CUSTOMER SATISFACTION.
  • ESPONSIBLE FOR KEEPING CUSTOMER RECORDS, PROCESS CUSTOMER ACCOUNTS AND FILE ALL NECESSARY DOCUMENTS UTILIZING THE CRM DATABASE WHILE HANDLING CONFIDENTIAL AND PERSONAL CUSTOMER INFORMATION APPROPRIATELY.
  • COMPILE DAILY/WEEKLY REPORTS: SHIPMENT REPORT, DAILY SALES REPORT ETC. DISTRIBUTES DAILY PRODUCTION BACKLOG TO EACH DEPARTMENT.
  • MAINTAINS COMPLETE KNOWLEDGE OF AND COMPLIES WITH COMPANY AND DEPARTMENT POLICIES, STANDARDS, AND PROCEDURES. SUPPORTS THE DELIVERY OF QUALITY RESULTS BY FOLLOWING COMPANY RULES AND GUIDELINES.
  • PROCESS SALES SAMPLE REQUESTS FROM CUSTOMERS (DOMESTIC AND INTERNATIONAL) FOR TUBING, INCLUDING LITERATURE, WORKING CLOSELY WITH PRODUCTION AND SHIPPING.
  • RESPONSIBLE FOR ACHIEVING ALL SALES GOALS SET FORTH BY MANAGEMENT, MAINTAINING SALES OPPORTUNITIES BY RESEARCHING AND IDENTIFYING POTENTIAL ACCOUNTS AND TRENDS.
  • MANAGING CRM SALES DATABASE OF CURRENT AND PROSPECTIVE CLIENT INFO

Experience and Skills:

QUALIFICATION AND EDUCATION REQUIREMENTS:

* HIGH SCHOOL/GED WITH AT LEAST 5YRS OF SALES EXPERIENCE, EXTENSIVE KNOWLEDGE OF SALES PROCESSES, PREFERABLY WITH A TECHNICAL BACKGROUND.

* STRONG PC SKILLS, PROFICIENT IN MICROSOFT OFFICE PRODUCT SUITE INCLUDING OUTLOOK, WORD, EXCEL).

* FAMILIARITY WITH CRM.

* SELF-MANAGED AND MOTIVATED. DESIRE TO LEARN NEW TECHNOLOGIES AND SOLUTIONS.

* ABLE TO READ AND INTERPRET SPECIFICATIONS IN RFQ/RFPS.

* EFFECTIVE TIME MANAGEMENT.

* EXCELLENT WRITTEN, ORAL AND PRESENTATION SKILLS.

* SUPERIOR PROBLEM-SOLVING SKILLS AND THE DESIRE TO HELP FIND SOLUTIONS TO CUSTOMER’S NEEDS.

* TEAM-ORIENTED ATTITUDE. WORKS WELL WITH OTHERS AND SUPPORTS COMPANY GOALS.

* EXPERIENCE SELLING TECHNICAL PRODUCTS

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$62k-90k (estimate)

POST DATE

05/07/2023

EXPIRATION DATE

05/13/2024

WEBSITE

ieiplastics.com

HEADQUARTERS

COLUMBIA, MD

SIZE

100 - 200

FOUNDED

1987

TYPE

Private

CEO

GLENN HANSON

REVENUE

$10M - $50M

INDUSTRY

Transportation

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The following is the career advancement route for Inside Sales Specialist positions, which can be used as a reference in future career path planning. As an Inside Sales Specialist, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Specialist. You can explore the career advancement for an Inside Sales Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an Inside Sales Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Inside Sales Specialist job description and responsibilities

A sales support specialist guides customers through every step of a sale and helps solve any questions or concerns the customer might have.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Inside Sales Specialist jobs

Those who perfect their sales pitches and cultivate their skills typically have an easier time meeting their objectives and managing potential stress levels.

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Step 3: View the best colleges and universities for Inside Sales Specialist.

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